New Delhi [India], August 5 (ANI): Digital fee platform Paytm, on Friday, assured to repair the problems hours after a number of customers reported glitches whereas making the transactions via the app on social media.
“As a consequence of a community error throughout Paytm, a couple of of you could be going through a problem in logging into the Paytm Cash App/web site. We’re already engaged on fixing the problem on the earliest. We’ll replace you as quickly as it’s resolved,” a tweet learn on Paytm Cash’s deal with.
Lots of the merchants are even looking for compensation for the loss they suffered within the F&O (Futures and Choices) because of the crash of Paytm Cash through the market time.
Acknowledging the problems, the agency stated in one other tweet, “We perceive that few of our Buying and selling & F&O customers would have confronted actual points with their trades & positions. In our continued efforts to all the time have your again & to be truthful & clear, we request you write to us over electronic mail at [email protected] together with your considerations.”
“We did have a problem and we might sincerely like to assist. We’re working exhausting to make sure such exterior points don’t reoccur. Thanks once more in your help,” Paytm added.
Taking to Twitter, a number of customers stated they weren’t having the ability to log in to the Paytm app and web site to make funds.
“@Paytm even after many first transactions, generally we’re getting 5000 rs first transaction in upi error message,” a social media consumer wrote.
“Please humbly request @[email protected] please take strict towards to Paytm, Paytm very worst companies, please take away Paytm companies, no buyer care companies, cash theft information theft #Paytm,” one other consumer tweeted.
One consumer additionally went on to hunt buyer help. “@PaytmMoney Please present buyer help for Paytm cash with out login. At this time not capable of login and never capable of increase compliant and it’s at this time lifeless finish. Like Zarodha, Geojit you please open workplace in all cities. And supply offline electronic mail care help when community issuse.”
Paytm permits clients to make digital funds for a number of companies together with pay as you go and postpaid cellular, direct-to-home recharge, cash transfers and so on. It’s out there on all platforms together with Android, Apple’s iOS and Home windows Telephone. (ANI)
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